last updated: December 21, 2023

By utilizing this website as a user (hereafter referred to as “You”), You accept the terms outlined in the following Privacy Policy. Please carefully review this policy before accessing this website.

This website is owned and operated by a United States of America-based company (hereafter referred to as “Our,” “We,” or “Company”), with primary locations in California and Hawai’i. 

Our mailing address is:
4348 Waialae Ave 250
Honolulu, HI 96816

For privacy-related queries, reach out to us at soulfulwebdesign@gmail.com

GENERAL

We, at Soulful Web Design Studio, respect Your privacy. This Privacy Policy is crafted to explain how We collect, use, share, and protect the personal information You provide to us when accessing Our website, making purchases, or engaging with us on social media. This policy also outlines Your rights regarding the information We collect.

Kindly read this Privacy Policy carefully. We will notify You of any changes to this Policy by updating the “last updated” date at the top of this Policy. Changes become effective immediately upon publication on Our website, and You waive specific notice of any changes to the Policy by continuing to use and access Our site(s). We encourage You to periodically review this Privacy Policy. Your continued use of Our website implies acceptance of any changes to any revised Privacy Policy.

INFORMATION COLLECTED
We collect various information from You when You visit Our website, make purchases, or interact with us on social media. By accepting this Privacy Policy, You expressly consent to Our collection, use, processing, and sharing of the data described below, as needed for Our legitimate business interests. The information We collect includes:

Personal Data: Information that can identify You, such as name, shipping address, email address, phone number, or demographic details like age, gender, or hometown. You provide this information voluntarily on Our website or any mobile application. You are under no obligation to provide this information, but Your refusal may prevent You from accessing certain benefits from Our website or from making purchases. 

Derivative Data: Information automatically collected by Our servers when You access Our website, including IP address, browser type, access dates, times, and specific pages viewed.
Financial Data: Data related to Your payment method, like credit card or bank transfer details, collected to facilitate purchases, orders, returns, or exchanges.

Social Networking Data: Personal information obtained from social networking sites or apps, including but not limited to Facebook, Instagram, Linkedin, Twitter, and Snapchat.

Mobile Device Data: Information collected when You use Our website via a mobile device or app, such as device ID, model, manufacturer, and location.

Other Data: Additional data provided by You for contests, giveaways, or surveys.

USE OF INFORMATION
Your information enables us to offer products and services, fulfill obligations, customize interactions, and suggest relevant products or services. We store and transmit data to third-party processors for processing, aligning solely with Our legitimate business interests. Specifically, We may use the information to:
1. Create and administer Your account.
2. Deliver purchased products or services.
3. Correspond with You.
4. Process payments or refunds.
5. Contact You about new offerings that We believe 6. You may be interested in.
6. Interact with You via social media.
7. Send newsletters or updates.
8. Deliver targeted advertising.
10. Request feedback.
11. Notify You of updates.
12. Resolve disputes or troubleshoot any problems.
13. Administer contests or giveaways.
14. Generate a profile that is personalized to You, so that future interactions with Our website will be more personal
15. Compile anonymous statistical data.
16. Assist law enforcement as necessary.
17. Prevent fraudulent activity.
18. Analyze trends to improve offerings.

DISCLOSURE OF INFORMATION
We may share Your information with third parties to serve Our legitimate business interests, including administration, communication, order processing, security, and marketing. Reasons for sharing include:
1. Third-party Processing: Disclosure to third parties assisting in tasks like payment processing, hosting, email delivery, and customer service.
2. By Law: Sharing data as required by law, legal processes, or to protect rights, property, and safety.
3. To Protect Our Company: Using information to investigate violations, protect the company, manage risks, obtain advice, or exercise legal claims.
4. Affiliates: Sharing personal information with business affiliates promoting Our products or services for a commission fee.
5. Advertisers: Using third-party advertising companies for ad management and personalizing ads based on website visits.
6. Other Third Parties: Sharing information with advertisers, investors, or third parties for general business analysis.
7, Sale or Bankruptcy: In the event of a sale, business closure, or bankruptcy, Your information may be transferred to a third-party successor.
8. Interaction with Others: If You interact with others on Our website, certain data may be accessible to other users.
9. Online Postings: Your posts may be viewed by others, and comments distributed outside the website.
10. External Links: We may include hyperlinks to other websites, and caution is advised when clicking on them.
12. Other Purposes: Disclosure for protecting interests, vital interests of others, or Our company.

TRACKING TECHNOLOGIES
Cookies, Log Files, and Web Beacons: Our website uses log files, cookies, and web beacons. Log files include IP addresses, browser types, ISP, date/time stamps, referring/exit pages, and clicks, used for analysis and demographic information. Cookies and web beacons store certain information for authentication, personalization, security, advertising, or performance analysis. Most browsers accept cookies by default, but You can disable them, though this may affect website use.

WEBSITE ANALYTICS
We may collaborate with third-party analytic companies, such as Google Analytics, which may use cookies or tracking technologies to analyze website or app usage, determining content popularity and understanding online activity.

PROCESSING YOUR INFORMATION
In most cases, We use third-party processors for data processing, such as PayPal for payment information. Internal processing aims to administer, maintain, improve the website, fulfill contracts, maintain records, provide goods and services, comply with legal obligations, obtain advice, and protect rights and interests.
1. Data Processed may include:
2. Account-associated data (name, address, email, 3. payment information).
3. Usage data (IP address, geographical information, website access details).
4. Personal profile data (name, address, profile picture, interests, employment).
5. Data provided during service use.
6. Posts on the website.
7. Inquiry-related data.
8. Transaction data (contact details, payment information).
9. Email or newsletter subscription data.
10. Correspondence data (emails with questions).

DATA RETENTION
We retain personal data as long as needed for legitimate business purposes, legal obligations, or until You request deletion. Data retention depends on the purpose, and data not needed is permanently deleted. You may request data deletion, but We can't control third-party retention policies. A list of third parties receiving Your data can be requested.

MINORS
This website is not intended for users under age 16, and We don't knowingly solicit data from anyone under 16. If You're under 16, don't access or use Our website. Inform us if data is unknowingly collected from anyone under 16 for deletion.

YOUR RIGHTS
You have rights regarding Your personal data, including:
1. Update Account Information: Right to update or change provided information.
2. Confirm Personal Data and Its Use: Right to request confirmation of data held and its purpose.
3. Change Consent: Right to change consent to information use, possibly requiring account deletion.
4. Opt-Out of Communications: Right to unsubscribe from marketing communications.
5. Request a Copy of Data: Right to request a digital copy of Your data.
6. Transfer Your Data: Right to request data transfer to another controller.
7. Delete All Data: Right to request deletion of all personal data.
8. Marketing Communications: Right to opt-out of third-party marketing communications.
9. Processing: Right to restrict or opt-out of data processing.
10. Complaints: Right to complain to a supervising authority for data misuse.

NEWSLETTER AND MARKETING
You may volunteer information for email and marketing purposes. Unsubscribe options are available, but We reserve the right to maintain a past email subscriber database for business purposes.

DATA BREACH PROCEDURES
Despite security measures, no system is foolproof. We take steps to protect personal data but can't guarantee absolute security. By consenting, You acknowledge data may be available worldwide. In case of data breach, affected customers are notified within 72 hours. We coordinate with authorities and affected customers for next steps.

PRIVACY POLICY CHANGES
We may change this Privacy Policy at Our discretion. Although most changes are minor, You're encouraged to review it periodically.

NOTICE TO CALIFORNIA RESIDENTS
California residents have privacy rights, and We'll provide information on request about collected personal information and its use. California law allows control over personal information sharing.

INTERNATIONAL PRIVACY AND GDPR DISCLAIMER
This website’s servers are in the United States. If accessing from outside the U.S., information is sent to the U.S. For EU members, data is protected under EU-US Privacy Shield and GDPR. By submitting to opt-ins, You consent to data collection. You have the right to object to data processing. Your information won't be shared with EU third parties.